March 10, 2010 by admncc
I’d like to present a one-picture explanation to the problems the U.S. Postal Service is experiencing.
This picture was taken at my local post office last week. The funny thing is that it doesn’t matter when I go there – the lobby always looks like that. Further, it seems that when I do go there, I can’t even go to the counter without being bombarded with suggestive sales.
Do you need any stamps, sir? Do you need any boxes, sir? Do you need any envelopes, sir? Do you need any supplies, sir? Do you want this sent via priority mail, first class mail, blah, blah, blah…
Then I read articles, like what the Boston Herald reported, about the post office wanting to drop Saturday deliveries, and my observations suddenly make sense. Now it’s being reported that the post office could possibly be $238B in debt over the next ten years. You can read the full article here.
I don’t believe that online-bill-pay and the decline of items being processed are the problems. It’s the lack of customer service and staffing at each location. This is one example where a picture tells the real story.