The Mail Bag
May 11, 2009 by admncc
I always enjoy the e-mails that come in regarding my posts. Some people don’t want to comment on the site, so they privately send me their opinion. Others suggest complaint topics or news stories that might interest me. And yet others give me a hard time. All of that is fine. Among other things, here are a few of this week’s best…
This one guy said; “You should call your site The Constant Bitcher, where you only get one side of the story.” That one made my day. He was upset about a post I had written. I thanked him for making me laugh and told him that he needed to brush up on what a blog is all about. I mean, I can say whatever I want. And if there are two sides to a story, I can decide if I want to share them both or not.
In another one, a woman said, “I have another nomination for the “Moron of the Week.” A local company installed the carpeting in my new house. They did the carpet in my old house; I’ve known the sales guy for several years. Anyway, a few days after the installation, a woman called me about the “quote” that they had done for the carpeting. She wanted to know if they would be doing the job. I told her then that they had already installed the carpet. Yesterday (several weeks later), the same woman left me a message on my cell phone asking AGAIN about the quote and if they would be getting the job. How irritating!!!” I’m so glad she sent that to me. There’s nothing like hearing about quality customer service at its finest.
In another example that shows that even The Constant Complainer has a heart, t-shirt guy from “Moron of the Week Award #3” contacted me with an explanation as to why he had been out of touch. I honestly don’t know if he ever read what I wrote or not, but the fact that he closed the loop made me feel bad (even if it was just for a second) about writing that other post. Truthfully – I appreciated his response.
Oh, and to show you that I don’t make this stuff up and that I am truly destined to encounter problems wherever I go, here’s the latest. In the city where I reside, I had The Constant Complainer sponsor a softball team. Hey, I figured that attracting some new readers would be a nice repayment for my generosity. I even went to City Hall and explained that this isn’t a traditional business – it’s a web site. I told the guy it was critical that the web site be spelled correctly on all the rosters and on the official schedule. So, imagine my surprise when the team was listed as theconstantcompainer. We’re missing an “l” and, considering the money I spent, that doesn’t make me very happy whatsoever. More to come on that…